Voice Assistant Usage

Investigating how people interact with their voice assistants in everyday life.

This project was completed as part of the course Understanding Users: User Experience Research Methods (INFO 690) at Drexel University.

My Role

User Researcher

Timeline

2 months

Tools

Qualtrics, Tableau

Project Overview

In today’s day and age, voice assistants are more prevalent than ever before. Lorem ipsum.

 

Problem

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Solution

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01 / Empathize

Understanding user needs through research and exploration.

  1. Literature RevieW

  2. Survey

  3. Journey Map

Section
Overview

 

02 / Define

Establishing user needs and key pain points.

  1. User Persona

  2. Problem Statements

Section
Overview

 

03 / Ideate

Exploring ideas, establishing a framework.

  1. Storyboard

  2. Lo-Fi Wireframes

  3. User Flow

Section
Overview

 

04 / Prototype

Bringing the project to life.

  1. Hi-Fi Prototype

  2. Final Design

Section
Overview

 

05 / Test

Testing the prototype with real users.

  1. Usability Test

  2. Final Revisions

  3. Next Steps

Section
Overview

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